Terms and Conditions

Important Information about Your Order

If the group is reduced to fewer than 4 participants, we reserve the right to consolidate groups or to reduce the total number of lessons.

Due to flexible organization, actual instructors may change on multiple occasions.

We reject any liability whatsoever for all accidents which may occur during or before ski lessons. Accident and liability insurance are a personal matter for course participants.

Fee reimbursement due to injury or illness is only possible with an attestation of a local doctor. Only unused days (remaining difference) are reimbursed. A cancellation fee may be charged.

Lessons canceled due to prevailing weather conditions (force majeure) are not made up.

Private courses are held in all weather conditions.

The course ticket is non-transferrable! Unused course days are forfeited!

All deliveries and services of the ski school resulting from online bookings via the Internet or other online services are subject to these terms and conditions.

Online Content

The ski school / ski rental center (hereafter referred to as "author") assumes no liability whatsoever for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, related to material or ideal damage and which have been caused by the use or improper use of the information provided, or by the use of inaccurate and incomplete information, are expressly ruled out in so far as the author has not acted in a way which is demonstrably either intentionally or grossly negligent.

All offers are subject to change and are non-binding. The author reserves the expressed right to amend, add to or delete parts of pages, or the entire offer, without special notice.

References and Links

With regards to direct or indirect references to external Internet sites ("links") which are themselves outside the field of responsibility of the author, liability for illegal content will only then be assumed if the author has knowledge of the content of those sites and it is technically feasible and reasonable for the author to prevent usage of said sites.

The author hereby expressly declares that, at the time links were installed on this site, no illegal content was apparent on the targeted sites. This declaration applies to all links placed within its own Internet site, as well as to entries in mailing lists created by the author and to comments in the photo gallery.

Sole liability for illegal, erroneous or incomplete content, and particularly for damages which might by caused by use or non-use of any such information supplied, is borne by the provider of the target site, and not by the provider who included a link to that particular site.

Copyright and Trademarking

The author makes every effort in all publications to respect copyright on all graphics, audio files, video clips and texts, and to make use of self-created graphics, audio files, video clips and texts, or to avail himself of non-licensed graphics, audio files, video clips and texts.

All those brand names and trademarks cited in the author's Internet platform, some of which are, on occasion, protected by third parties, are subject without restriction to applicable copyright laws and the proprietary rights of the registered owners. The conclusion should not be drawn from their mere naming, that trademarks are not protected by third-party rights.

Copyrights for those objects published and created by the author himself, remain solely with the author. Duplication or use of such graphics, audio documents, video clips and texts in other electronic or print publications, is not permitted, except with the expressed permission of the author.

Booking and Reservation of Ski and Snowboard Courses

Fees for ski courses do not include use of ski lifts. The ski school does not provide compensation for instructional time lost due to interruptions in lift service.

Rental and Reservation of Ski and Snowboard Equipment

Each person renting equipment is liable up to the full retail price of the rented items for the return of equipment in a proper condition.

The rental business is entitled to demand some form of security, be that a security deposit or the leaving of an identification document (i.e. passport, official I.D., driving license). Such a security does not constitute a possible purchase price for the equipment.

Cancellation conditions and fees:

0% - cancellations up to 3 months before the beginning of the course
10% - cancellations up to 14 days before the beginning of the course
30% - Cancellations no later than 04.00 p.m. the day before the beginning of the course
100% - Cancellations after 04.00 p.m. the day before the course starts

A cancellation must be in writing and confirmed on our part

Payment

Credit card payments in favor of the ski school are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.Please send an e-mail to support(at)payyo.ch for all inquiries regarding your credit card payments and chargebacks.

Jurisdiction, Place of Delivery and Legal Options

Place of delivery is the headquarters of the ski school / ski rental center. In the event of dispute, the court with jurisdiction at the location of the headquarters of the ski school / ski rental center will adjudicate the matter. All matters are governed by Austrian law. The contractual language is German.

Newsletter

When you book, make a purchase, submit an inquiry, or request information or brochures from us, we process your personal data in accordance with Art. 6 (1) sentence 1 lit. b and f GDPR. You can also subscribe to our newsletters on our website. In these newsletters, we inform you about updates to our products or services, news, and relevant topics—tailored as much as possible to your interests and vacation preferences.

When you subscribe to the newsletter, we collect and store the data you enter into the input form (e.g. surname, first name, email address, postal address) and supplement it with interest data derived from your vacation preferences. We use your data for direct marketing purposes in accordance with Art. 21 GDPR and Art. 6 (1) lit. f GDPR to provide you with customized information about our services. Your data will not be shared with third parties. Subscribing to the newsletter is only possible with your consent. The double opt-in procedure is used for registration.

We also use your child’s date of birth to send booking-related direct marketing emails. These emails are always sent to the parent’s email address specified in the booking process. You may object to this use at any time with effect for the future.

You can revoke your consent to receive direct marketing emails or newsletters at any time, simply by using the unsubscribe function included in each newsletter. We use your data exclusively for sending direct marketing communications and newsletters.

For the creation and distribution of our newsletters, we use the “WS SPORTS” service provided by Waldhart Software GmbH, 6405 Pfaffenhofen, Unterdorf 1, as a technical service provider. In the course of technical processing, employees of Waldhart Software may have access to your personal data to the necessary extent, solely for implementing and maintaining newsletter delivery. We have concluded a data processing agreement with Waldhart Software in accordance with Art. 28 GDPR to ensure the confidentiality and security of your data. Waldhart Software does not use your data for its own purposes.